FAQs
More FAQs- What about special items?
- What causes mould in my home?
- Will any items in my home be salvageable after the cleanup process, and how do you determine what can be saved?
Some items require restoration by specialists. Working with your insurance claim representative, we can help you identify these items and locate a qualified restorer.
Excess moisture caused by leaks or flooding in your home — especially in typically damp environments like your kitchen, laundry room and bathrooms — creates the perfect breeding ground for mould or mildew. To control and reduce the risk for mould growth in these areas, you must properly maintain your plumbing system and monitor appliances that use large quantities of water, such as dish washers and washing machines. Small amounts of indoor mould are unavoidable and usually harmless. In damp environments, however, mould spores can more easily reproduce and cause more serious and difficult to remove mould problems.
Our top priority is to properly and safely remove biological waste from your home while minimizing any damage. Our highly trained technicians are equipped with industry expertise, specialized products, and equipment to effectively clean and disinfect the affected area. We understand that some items may hold sentimental or monetary value, so we take extra care in evaluating each item to determine if it can be salvaged or not. We follow strict guidelines and protocols to ensure that only items that are safe for use will be deemed salvageable. Our team will communicate with you throughout the process and provide recommendations based on our findings. Rest assured that we will do everything possible to save as many items as we can during the cleanup process.